SAY HELLO TO THE STUDIO

A little hello.
A real conversation.

Questions about Prisma? Need a hand with your adventure? We’d love to hear from you.

PLAYER SUPPORT

Let’s get you
back to the magic.

For gameplay, accounts or saved progress, include your player nickname, device and app version. A screenshot can help us understand what happened.

GENERAL ENQUIRIES

For feedback, press enquiries or a note about Prisma, reach JES Game Studios at:

Email links open your email application. Send your message there to contact us.

Include the store order reference and the purchase date. Please don’t send passwords or full payment card details.

Find help with offline play, guest accounts, cloud saves and subscriptions on our support page.